1. Who we are
Blackstone FZC (“we”, “us”) is a general trading company based in Sharjah, UAE. We are responsible for the personal data described in this policy, which applies to this website (blackstonefzc.com) and to enquiries you send us.
2. Information we collect
- Information you give us: your name, company, email, phone number, country, product interest and any message, when you contact us by email, phone or through the enquiry form. When you submit the enquiry form, the details are sent to our team by email through our email provider (Google Gmail); the website itself does not store them in a database.
- Business information: order, delivery, invoicing and correspondence details if you become a client or supplier.
- Technical information: our hosting provider automatically records standard server logs (such as IP address, browser type, pages requested and time of visit) to keep the site secure and running.
- Cookies: see section 8.
We do not knowingly collect personal data from children.
3. How we use your information
- To reply to enquiries and send availability, pricing and quotations.
- To process, deliver and invoice orders, and manage our relationship with clients and suppliers.
- To keep the website secure and fix problems.
- To meet legal, tax, customs and regulatory obligations.
- To send you business updates, only where you have agreed or where the law allows. You can opt out at any time.
We do not sell your personal data.
4. Legal basis
We process personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where it applies to you, the EU and UK General Data Protection Regulation. Depending on the purpose, we rely on: taking steps at your request before entering a contract, or performing a contract; our legitimate interests in running and growing our business; compliance with legal obligations; and your consent (for example, for non-essential cookies).
5. Sharing your information
We share personal data only where needed, with:
- Service providers who help us run the business, such as website hosting and email providers.
- Logistics, shipping, customs and payment partners when fulfilling an order.
- Professional advisers, and authorities or regulators where the law requires it.
These parties may use the data only to provide their services to us or as required by law.
6. International transfers
As a global trading company, some of our providers and partners are outside the UAE. When personal data is transferred abroad, we take reasonable steps so that it stays protected, as required by applicable law.
7. How long we keep it
We keep enquiry correspondence for as long as needed to respond and follow up, and client and transaction records for as long as required by commercial, tax and accounting laws. Server logs are kept for a short period by our hosting provider. When data is no longer needed, we delete or anonymise it.
8. Cookies
Cookies are small files stored on your device. We use only what is needed to run the site unless you choose otherwise.
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| bs_consent | Strictly necessary | Remembers your cookie choices | 6 months |
We do not currently use analytics or marketing cookies. If we add them, they will only be set after you allow them, and this table will be updated.
9. Your rights
Subject to applicable law, you can ask us to:
- Give you a copy of the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your data, or restrict how we use it.
- Stop using your data for direct marketing, or object to other processing.
- Withdraw consent at any time, without affecting earlier processing.
- Transfer your data to another organisation, where technically possible.
To make a request, email wk@blackstonefzc.com. We may need to confirm your identity first. You can also complain to the relevant data protection authority, such as the UAE Data Office or the authority where you live.
10. Security
We use reasonable technical and organisational measures to protect personal data, including encrypted (HTTPS) connections to this site. No method of transmission or storage is completely secure, but we work to protect your information and limit access to those who need it.
11. Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.
12. Contact us
Questions about this policy or your personal data:
- Blackstone FZC, Sharjah, UAE
- Email: wk@blackstonefzc.com
- Phone: +971 52 249 0337
Or use our contact page.